Legal
Last updated · 24 Apr 2026
Terms & Conditions
These Terms govern your use of khwab.store ("Site") and the purchase of products from WEFTALIX PRIVATE LIMITED ("KHWAB", "we", "us"). By placing an order you accept these Terms.
1.
About us
WEFTALIX PRIVATE LIMITED — incorporated in India, registered office: H No 9/149 Shyam Block, Kailash Nagar, Gandhi Nagar, East Delhi 110031, Delhi, India. GSTIN AAECW3288K.
2.
Account & eligibility
You must be at least 18 years old, or transacting under supervision of a legal guardian, to place an order. You are responsible for keeping your account credentials safe.
3.
Orders & pricing
All prices are in Indian Rupees (INR) and inclusive of applicable GST. We reserve the right to refuse or cancel any order, including but not limited to suspicion of fraud, mispricing, or stock unavailability. You will receive a full refund in such cases.
4.
Payment
We accept UPI, all major credit/debit cards, netbanking, wallets (Paytm, PhonePe, Amazon Pay) and Cash on Delivery up to ₹5,000. Payments are processed by Razorpay. A COD handling fee of ₹50 applies.
5.
Shipping & delivery
Processing time is 1–2 business days. Delivery 2–10 business days depending on pincode. See our Shipping Policy for details.
6.
Returns & refunds
7-day return window from delivery date. Certain items are non-returnable for hygiene reasons — see our Refund Policy.
7.
Intellectual property
All content on the Site — text, graphics, logos, photos, product designs — is owned by KHWAB or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.
8.
User content
By uploading a review, photo, or tagging us (#khwabmoment), you grant KHWAB a non-exclusive royalty-free right to use that content for marketing on khwab.store and our social channels, with credit where possible.
9.
Limitation of liability
To the maximum extent permitted by law, KHWAB's total liability for any claim arising from these Terms shall not exceed the amount you paid for the order in question.
10.
Governing law & jurisdiction
These Terms are governed by the laws of India. Any dispute shall be subject to exclusive jurisdiction of the courts of Delhi.
11.
Contact
For any questions about these Terms, write to legal@khwab.store or call +91 87228 38757 (Mon–Sat, 10am–7pm IST).