Free shipping over ₹1000 · COD available · 7-day returns · Use code FIRST10 for 10% off
Refund Policy

Refund &
Return Policy

LAST UPDATED · 21 APR 2026

Return window

You can return most items within 7 days of delivery. Items must be unworn, unwashed, with tags attached, in original packaging.

!Non-returnable for hygiene
  • Socks and innerwear
  • Scrunchies, hairbands and hair accessories
  • Sale items marked "Final sale"

Refund timing

UPI / Netbanking1–3 business days
Credit / Debit card5–7 business days
COD (bank transfer)3–5 business days
KHWAB creditinstant

Exchange

Want a different size or colour? Raise an exchange request from My orders within 7 days of delivery. We'll arrange a free reverse pickup, deliver the new variant once your original parcel reaches our hub, and refund any price difference to your original payment method. One free exchange per order; subsequent exchanges incur a flat ₹50 logistics fee.

Damaged items

Received something torn, stained or with a manufacturing defect? Raise a complaint within 48 hours of delivery — attach unboxing photos / a short video showing the issue. We'll either replace the item at no cost or issue a full refund (your choice). Damaged items are exempt from the standard 7-day window.

Still have questions?